Hello and thank you for your time.

We share several things in common:

1. A desire to grow, maximize and differentiate our business
2. A belief that the search for successful solutions never ends
3. A passion for providing quality health care products and services

I have always had a desire to help people. Years ago (before I was in health care) I was flying standby to Orlando. I got the last economy seat in the back of the plane. The woman next to me sat rigidly. She confessed that she was deathly afraid of flying.

The plane began to shake as we crossed into Florida. Suddenly we heard the pilot’s voice. “Sorry folks. We will need to divert to Tampa due to high shearing winds. We are sorry for the inconvenience. Please buckle your seat belts. Flight attendants take your seats.”

I could see and hear the panic in her eyes and voice. The plane’s shaking got worse. She became more tense. Other passengers were beginning to be anxious – and vocal – as well.

I spoke to her and held her hand until touchdown. And then up the jet way to baggage claim.

Helping her calmed my fears as well. Sharing strengths to address problems is a great way to lead our lives and grow our business.